Model processing times depend on several factors: Upload speed - Time it takes to upload from your iPad to the cloud. Processing queue - Certain times of the day see more models uploaded than others. Model size - This is the biggest factor. Larger models take longer to process. A model with only 1 or 2 scans may finish in 30 minutes, while a model with 200+ scans may take 24 to 48 hours. Models with difficult geometry also require more time to process. Most models process within eight hours, 24-hour processing is unusual, Longer than that is rare, but possible, Blur Faces - If this option was selected when uploaded, this adds about 2 minutes per scan position. So if your model is 100 scan points, expect 3.3 hours to be added to the processing time.

The TVT Matterport cameras are designed for scanning inside. We strongly recommend switching to 360º Views when scanning outside. You can use a 360 camera, but  you may need to reduce distance to maintain good alignment. Scanning outside in 3D Scan mode is possible but not supported. This is because the camera uses infrared light to capture 3D data. Even on a cloudy day, infrared light from the sun can lead to alignment issues and poor Dollhouse and Floorplan Views.

Measurements with the Texas Virtual Tour Matterport's are generally accurate to within 1% of reality under normal operating conditions. Decalibration, abnormal temperatures, and other factors may result in reduced accuracy. For example, in a 10 ft (3 m) long room, measurements can vary within 1.2 in (3 cm) from actual. In addition, objects smaller than 1 in (2.5 cm) in any dimension may not appear. This also applies to very shiny or very dark objects since not enough light is reflected back to form a 3D mesh.

We are located in New Braunfels Texas and cover a 200 mile radius.